Shipping & Returns
Shipping Policy
Shipping Costs
Original shipping costs are non-refundable. Masterfully Created is not responsible for return shipping costs unless the item is confirmed to be defective or damaged upon arrival.
Return& Exchange Policy
At Masterfully Created, we take pride in creating high-quality products designed with purpose and excellence. Please review our return policy carefully before making a purchase.
All Sales Final
Due to the nature of our products and the care put into each order, all sales are final. We do not offer refunds or returns except in cases of damaged or defective items.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery.
To be eligible for a replacement:
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The item must be unused and in its original condition
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Proof of purchase is required
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Clear photos of the damaged or defective item must be submitted
Once approved, we will replace the item at no additional cost.
Non-Returnable Items
The following items are non-returnable and non-refundable:
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Digital products or downloads
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Sale or clearance items
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Custom or made-to-order products
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Apparel that has been worn, washed, or altered